Help Center

Find answers to common questions about creating AI-powered marketing posters with Posterly.

Popular Topics

How do I create my first poster?

Tap "Create" on the home screen, choose a template or start from scratch, describe what you want, and let AI generate your design.

Getting Started

What image formats are supported?

Export your posters in PNG, JPEG, or PDF format. PNG is recommended for best quality on social media.

Export

Can I use my own brand colors and fonts?

Yes! Set up a Brand Kit in your profile to save your logo, colors, and font preferences for consistent designs.

Brand Kit

How does guest mode work?

You can explore and create posters without an account. When you sign up later, all your guest projects will be saved to your new account.

Account

Is there a limit on how many posters I can create?

Free users can create up to 10 posters per month. Upgrade for unlimited generations and priority processing.

Plans

How do I share my poster?

After exporting, tap the share icon to send via messaging apps, social media, or copy a shareable link.

Sharing

Account & Billing

Creating & Editing

Export & Sharing

Still need help?

Our support team is ready to assist you with any questions.

Contact Support